Sometimes the internal live view calculation is thrown off by the last digital lens connected. You can read more about the problem and see another solution here. Usually you can adjust the live view to match the high-resolution images by adjusting the “Exposure Preview Offset” in the Cinematography workspace’s Camera Settings. The downside is that this can affect the live view exposure simulation of the Canon cameras. We recommend using a manual Nikon lens on Canon body, because this avoids flicker. Possible Cause #3: Using a manual aperture lens on a Canon body Just make sure you’ve followed that step. If there is a setting, it will be called out in our setup instructions. It is either “always on”, or there is a setting to turn it on. The Canon live view DSLRs all have exposure simulation. Possible Cause #2: Exposure Simulation is turned off Make sure to check your high-resolution images early and often. In this case, you will have to live with the difference.
This means that their live view exposure level auto-adjusts all the time, and does not reflect changes in camera settings. Most of the Nikon cameras do not have live view “exposure simulation”. In the animation workspace you are typically working with the video assist images from your camera, although you can switch to review your high-res images. In the cinematography workspace you set up your high-resolution capture settings and take test shots to make sure that your final images will look correct. If you have anti-virus software, make sure to white-list Dragonframe so that it can access the camera.įirst of all, it is super important to understand that the live view and high-resolution images are different. Anti-virus software blocking camera detection. If nothing can see your camera, try using a different USB cable and port, and possibly try your camera with another computer. If the operating system or other programs can see your camera, but Dragonframe does not, you should definitely send in a camera test (see Dragonframe Help menu) and also contact support. If you have Nikon Camera Control Pro 2, you can check that as well. If you have a Canon camera, you can also use “Canon EOS Utility” on either platform to detect the camera. On Windows, you can see if the camera connects when you plug it in, since Windows always pops up a message for new devices. If you are on a Mac, use “Image Capture”, which is an application that comes with the computer and is located in the “Applications” folder. Then you will want to verify that the computer itself can see the camera. First, make sure your camera is supported by visiting the Camera Support page, taking care to note which versions of Dragonframe support the camera (if any).
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